Marie Shouldice R.N. B.S.N.

Contact Information & Service Area

Private Healthcare Advocate: Certified by Healthcare Liaison, Inc.

Phone: 510-825-5074

CA RN License #RN295605

Serving clients ages 14 years and up
in Alameda & Contra Costa Counties.

Practice Focus, Interests

Practically speaking, I am a human GPS for healthcare, and can take you on the most direct and useful route to your healthcare destination. I regularly perform complex case management and discharge planning, pre-operative orthopedic total joint instruction and general surgery preparation and recovery planning. I will assess your situation, and together we will create an individual plan of care to meet your needs.

Navigating the healthcare system on your own can often take you on circuitous routes and sometimes end up in gridlock. With my up-to-date, practical, and functional knowledge as a Case Manager, I will enable you to recognize medical "traffic jams" while confidently advocating your concerns to your healthcare providers. I can efficiently and thoughtfully navigate the healthcare system, both inpatient and outpatient.

Professional History

I have been an R.N. Patient Care Coordinator/Case Manager for more than 25 years. I have worked at UCSF, St. Mary's Medical Center, San Francisco, and have spent the last 8 years at Kaiser Permanente Medical Center.

Academic Background

I am a California-Licensed R.N. and have a Bachelor of Science Degree in Nursing from San Francisco State University. In addition, I have a Certificate in Legal Nurse Consulting from California State University East Bay.

National Association of Healthcare Advocacy Consultants

Healthcare Liaison Up Close

The Roles of Private Patient Advocates

7 minute audio podcast
Jan. 2011

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Six Ways to Use Communication for Good Patient Transitions

by Joanna Smith

Curaspan Health Group
Sept. 2010

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Advocates In the News

A New Breed: Navigating the Healthcare System

American Way Magazine
May 2013

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Patient's Fear of Being 'Difficult' May Hurt Care

San Francisco Chronicle
May 2012

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When Health System Fails You, Advocates Can Help

When Bob Whitlow, a long-time paraplegic, faced a recent health crisis, he hired a private health advocate to help. The Wall Street Journal MarketWatch
May 2011
(04m:03s video)

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Press Releases

Healthcare Liaison, Inc. Expands Credentialing Program For Healthcare Advocates

Berkeley, CA
June 15, 2010
(57K PDF file)

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