Mary Anne Hardy, MPH, RN, CHA, Certified Senior Advisor (CSA)®

Private Healthcare Advocate: Certified by Healthcare Liaison, Inc.

Contact Information & Service Area

Montgomery Health Advocates, LLC

Phone 240-418-6310

Serving Montgomery County, Maryland

As a nurse, I have always been most interested in education, prevention, and helping patients get and stay healthy. As a daughter and a mother, I have learned that making healthcare decisions is not always clear-cut or simple. I became a health advocate in order to continue helping clients make informed decisions about their health care through information, education, and support. I help clients clarify their goals and

  • Explain diagnoses and medical terminology
  • Research treatment options and their risks and benefits
  • Communicate with healthcare providers and accompany clients to appointments
  • Identify medical services and community resources
  • Plan for self-care and future healthcare needs
  • Work to maintain and strengthen independence and partnerships with family members and healthcare providers

I welcome families and clients with questions and concerns about any kind of acute or chronic medical condition, seniors, asthma and food allergies, learning differences and ADHD, high-risk pregnancies, and safety issues at home and in the hospital.

Professional History

I actively practiced nursing for 19 years before taking time out to raise my children. My work as a Nurse Consultant with an independent health education company for 8 years allowed me to work one-on-one with clients who had a myriad of health and medical concerns and help them make informed medical decisions. I have also worked with patients with high-risk and healthy pregnancies, newborns, and adolescents. I most recently worked on medical device safety issues.

Academic Background

Certified Healthcare Advocate, Healthcare Liaison, Inc., 2013
Member, Society of Certified Senior Advisors®, 2012
Master of Public Health, Johns Hopkins University Bloomberg School of Public Health, 1986
Bachelor of Science in Nursing, Case Western Reserve University Frances Payne Bolton School of Nursing, 1979
Bachelor of Arts, Oberlin College, 1977

National Association of Healthcare Advocacy Consultants

Healthcare Liaison Up Close

The Roles of Private Patient Advocates

7 minute audio podcast
Jan. 2011

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Six Ways to Use Communication for Good Patient Transitions

by Joanna Smith

Curaspan Health Group
Sept. 2010

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Advocates In the News

A New Breed: Navigating the Healthcare System

American Way Magazine
May 2013

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Patient's Fear of Being 'Difficult' May Hurt Care

San Francisco Chronicle
May 2012

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When Health System Fails You, Advocates Can Help

When Bob Whitlow, a long-time paraplegic, faced a recent health crisis, he hired a private health advocate to help. The Wall Street Journal MarketWatch
May 2011
(04m:03s video)

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Press Releases

Healthcare Liaison, Inc. Expands Credentialing Program For Healthcare Advocates

Berkeley, CA
June 15, 2010
(57K PDF file)

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