Paula Castellano-Flynn, RN
Contact Information & Service Area
CT RN License # E39246
Serving CT, and lower Westchester, NY
Practice Focus, Interests
When my family members and friends have health problems or questions, they often trust me to help them get the appropriate care they need. Who is there for people who don't have a health care professional in their family? This is what prompted me to form BY YOUR SIDE, a Healthcare Advocate Service.
Over my 30 years of Nursing experience working over a broad spectrum of the health care industry, I've witnessed the medical field become ever more advanced and confusing for a growing number of patients. It is not uncommon to see multiple doctors, undergo many tests, procedures, treatments and surgeries, and be given a myriad of medications.
As a Nurse Healthcare Advocate, I can represent you or your family member when you may be least able to speak up for yourself. My services are personal, and can include accompanying you to medical appointments, as well as coordinating care between the various members of your healthcare team. I am here to review and explain test results and healthcare choices in a language that you can understand and to guide you in carrying out your decisions. Helping you get the best care possible, I will be BY YOUR SIDE on the road to recovery.
As a Registered Nurse, licensed in CT, NY, and FL for over 30 years, I have enjoyed a diverse medical experience. I've provided nursing care and management in Critical Care, Home Care Case Management, Education of staff and families in Long Term Care, Research and Infection Prevention.
Current enrollment in Private Healthcare Advocate certification program 2010
Advanced Cardiac Life Support, Pediatric Advanced Life
Support, Certification - 2009
Infection Control Practitioner, Certification, 2005
Member: Infection Control Nurses of CT
R.N. with an A.S. from Norwalk Community College, 1977
Healthcare Liaison Up Close
The Roles of Private Patient Advocates
7 minute audio podcast
Six Ways to Use Communication for Good Patient Transitions
by Joanna Smith
Curaspan Health Group
Advocates In the News
A New Breed: Navigating the Healthcare System
American Way Magazine
Patient's Fear of Being 'Difficult' May Hurt Care
San Francisco Chronicle
When Health System Fails You, Advocates Can Help
When Bob Whitlow, a long-time paraplegic, faced a
recent health crisis, he hired a private health advocate
The Wall Street Journal MarketWatch
Healthcare Liaison, Inc. Expands Credentialing Program For Healthcare Advocates
June 15, 2010
(57K PDF file)