Dr. Stacey Batista

Contact Information & Service Area

Private Healthcare Advocate: Certified by Healthcare Liaison, Inc.

Phone: 617-651-1990

Based in the Boston area and serving clients throughout the US

Practice Focus, Interests

At Boston Health Advocates, we support and guide parents, children, and you through the complexities of the health-care system. Our services include:

  • Assistance with diagnosis and treatment
  • Researching and explaining treatment options and unclear diagnoses
  • Coordination of care
  • Connecting you to specialists and top medical centers
  • Facilitating the second opinion process
  • Support talking about illness and identifying resources for guidance
  • Medical decision making
  • Help with medical billing and insurance questions
  • Supporting you through end of life discussions and times of stress and vulnerability
We develop an action plan for you that will help you clarify and assess these issues, educate you about your options, provide information about resources and referrals to support groups or other organizations, decision-making support, and action steps. We also are available to attend medical appointments with you, visit you in the hospital, or advocate with schools; at all these places, we help coordinate your medical care and demystify medical jargon. Our goal is to bring you greater satisfaction with your medical care and peace of mind.

Professional History

Dr Stacey Batista is a graduate of Tufts University School of Medicine in Boston, where she also completed her internship in Medicine/Surgery in 2007. During a ten year hiatus from medicine taken to care for two young children and ailing parents, she experienced firsthand the demands on family and caregivers in managing elderly family members with serious health conditions, including pancreatic cancer, Alzheimer’s dementia and heart disease. Her inside knowledge of the cogs and workings of the medical world played a crucial role in the good health outcomes of her relatives and in relieving their stress and anxiety. The experience made clear the need patients have for a level of support that currently does not exist in our healthcare system. Dr Batista is particularly interested in working closely with clients to help them to define what is most important to them in their lives as they face challenging health diagnoses and then supporting them as they navigate through.

Awards and Certifications
2007, Intern of the year award, NEMC / Lemuel Shattuck Hospital
2017, Healthcare Liaison, Inc., Certificate in Healthcare Advocacy

Academic Background

1990, Pomona College, BA Women’s Studies and History
2002, Tufts University School of Medicine, MD

National Association of Healthcare Advocacy Consultants

Healthcare Liaison Up Close

The Roles of Private Patient Advocates

7 minute audio podcast
Jan. 2011

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Six Ways to Use Communication for Good Patient Transitions

by Joanna Smith

Curaspan Health Group
Sept. 2010

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Advocates In the News

A New Breed: Navigating the Healthcare System

American Way Magazine
May 2013

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Patient's Fear of Being 'Difficult' May Hurt Care

San Francisco Chronicle
May 2012

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When Health System Fails You, Advocates Can Help

When Bob Whitlow, a long-time paraplegic, faced a recent health crisis, he hired a private health advocate to help. The Wall Street Journal MarketWatch
May 2011
(04m:03s video)

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Press Releases

Healthcare Liaison, Inc. Expands Credentialing Program For Healthcare Advocates

Berkeley, CA
June 15, 2010
(57K PDF file)

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