Announcing a New Program from HCL!

by Joanna Smith on Jun 1, 2011

Are you interested in being credentialed as a healthcare advocate?  Healthcare Liaison has the oldest healthcare advocacy training program in the country for people who are already medically trained, and we are now expanding our training program!  In july we will begin our first cycle of the Credentialing Program for people who have extensive experience in healthcare but do not possess a medical license.  The training groups are small and are conducted via Skype video conferencing, so you can be anywhere in the world and participate!

Our first session is already filled, but we will begin other sessions on a monthly basis.  Are you interested?  Please call or email for a program description:  510-704-8476;

Enhancing Your Skills: A Day in Irvine, CA

by Joanna Smith on Mar 9, 2011

Healthcare Liaison  and Affiliates is expanding its offering of workshops in the field of Healthcare Advocacy!  We are pleased to offer a one-day workshop in Irvine, CA on April 16th at The Beckman Center, Irvine, CA (near the UC/Irvine campus).  Co-presenters will be Joanna Smith, LCSW, MPH and Maggie Radany, RN, MPP.

This day will offer insights into the more difficult aspects of an Advocate’s world:  complex discharge planning situations, intricacies of Healthcare Reform, the labyrinth of health insurance and appeals.  The goal is to enhance the skill base that medical professionals have in healthcare advocacy.  Come join us at a beautiful location and grow your skills!  Registration online at

Irvine, Boston and Beyond

by Joanna Smith on Apr 4, 2010

Healthcare Liaison is offering a variety of educational opportunities:  read below for exciting new options!

IRVINE, CA  April 16, 2011:

Healthcare Liaison, Inc.


Enhancing your Skills as a Healthcare Advocate:

A Seminar for Professionals

Become an even greater resource for your patients!

April 16, 2011

The Beckman Center   100 Academy Way  Irvine, CA

8:30 am to 4:30 pm

Come develop new skills in a relaxing environment

$195, includes lunch, parking and 6 CEs

Attending with a friend? Ask about our referral bonus!

Interested in attending with a group?  Ask about group pricing rates!

Topics Include:

“You Have to go Today”: Dilemmas in Discharge Planning

When is Care Futile?  Helping Families Understand Care Options

Getting Beyond the Insurer’s “No”—Insurance basics for everyone

For brochure and registration:

6 CEs available for nurses through Wild Iris Medical Education*

*Wild Iris Medical Education, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

Boston, MA, May 14th & 15th

Becoming A Healthcare Advocate:  11 Steps to a New Career in Healthcare

The definitive workshop for those considering the field of Healthcare Advocacy, either as a private practice or to enhance their skills working in healthcare settings.

More than 200 participants have already completed the two-day workshop: you can read the brochure and register at

11 CEs for nurses in all 50 states.

Can’t Attend the Workshop But Want to Hear It?

Coming soon to our web site:  the two-day workshop CD and slides!  $199 includes all MP3 audio files and a PDF of the slides.  Email us to purchase: