Summer News from Healthcare Liaison

by Joanna Smith on Jul 18, 2011

There are many exciting things happening at Healthcare Liaison, even in the midst of summer!

  • We are pleased to announce the sale of our Workshop CD on the HCL website.  If you haven’t yet taken the workshop “Becoming a Healthcare Advocate:  11 Steps to a New Career in Healthcare” or if you would like to listen to the updated version, it’s for sale on our web site at:  While it sells for $199 on the web site, if you call us to order at 510-704-8476, you can purchase it via credit card for $125 until August 15, 2011
  • We have a book coming out (well, a chapter in a book!).  The book is entitled “Health—Mind, Body, Soul” and is a collection of information on different aspects of health.  Joanna was pleased to write the chapter on Healthcare Advocacy.  It will be for sale on our web site in August, also in the Web Site store at the above address.

Our credentialing classes for the fall are filling up and we have five spaces left.  Have you been considering signing up?  Now is the time!!  We are offering a “Summer Special”:  discounted pricing on our two versions of the Credentialing Program.  The 9 month program for people wanting to be credentialed in healthcare advocacy is normally $3,500; until August 15th we will be offering it for $3,000.

Our twelve month program, for people who want to be credentialed but also want assistance with actually setting up a business, is ordinarily $4,100.  Until August 15th, we are offering it for $3,600.

  • We are introducing a program for non-medically trained people who would like to be certified in healthcare advocacy.  Acceptance is based on qualifications and experience; interested people can submit a resume and arrange for an interview.  Please contact us for more information:  510-704-8476.

To take advantage of these program savings, you must send in a resume, be accepted into the program and complete your deposit to hold a place in the class, by August 15th.  The first session will be on Sunday, September 11th  (exact time to be decided on by participants).

As an added bonus, if you sign up by August 15th, we’ll add in a free copy of the updated workshop “Becoming a Healthcare Advocate”.

Enhancing Your Skills: A Day in Irvine, CA

by Joanna Smith on Mar 9, 2011

Healthcare Liaison  and Affiliates is expanding its offering of workshops in the field of Healthcare Advocacy!  We are pleased to offer a one-day workshop in Irvine, CA on April 16th at The Beckman Center, Irvine, CA (near the UC/Irvine campus).  Co-presenters will be Joanna Smith, LCSW, MPH and Maggie Radany, RN, MPP.

This day will offer insights into the more difficult aspects of an Advocate’s world:  complex discharge planning situations, intricacies of Healthcare Reform, the labyrinth of health insurance and appeals.  The goal is to enhance the skill base that medical professionals have in healthcare advocacy.  Come join us at a beautiful location and grow your skills!  Registration online at

Irvine, Boston and Beyond

by Joanna Smith on Apr 4, 2010

Healthcare Liaison is offering a variety of educational opportunities:  read below for exciting new options!

IRVINE, CA  April 16, 2011:

Healthcare Liaison, Inc.


Enhancing your Skills as a Healthcare Advocate:

A Seminar for Professionals

Become an even greater resource for your patients!

April 16, 2011

The Beckman Center   100 Academy Way  Irvine, CA

8:30 am to 4:30 pm

Come develop new skills in a relaxing environment

$195, includes lunch, parking and 6 CEs

Attending with a friend? Ask about our referral bonus!

Interested in attending with a group?  Ask about group pricing rates!

Topics Include:

“You Have to go Today”: Dilemmas in Discharge Planning

When is Care Futile?  Helping Families Understand Care Options

Getting Beyond the Insurer’s “No”—Insurance basics for everyone

For brochure and registration:

6 CEs available for nurses through Wild Iris Medical Education*

*Wild Iris Medical Education, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

Boston, MA, May 14th & 15th

Becoming A Healthcare Advocate:  11 Steps to a New Career in Healthcare

The definitive workshop for those considering the field of Healthcare Advocacy, either as a private practice or to enhance their skills working in healthcare settings.

More than 200 participants have already completed the two-day workshop: you can read the brochure and register at

11 CEs for nurses in all 50 states.

Can’t Attend the Workshop But Want to Hear It?

Coming soon to our web site:  the two-day workshop CD and slides!  $199 includes all MP3 audio files and a PDF of the slides.  Email us to purchase: