Credentialing Candidates Directory

These professionals are medically trained and are currently enrolled in the Healthcare Liaison, Inc.® Credentialing Program. They have been selected for the program based on their experiences in different types of medical settings and with a variety of age groups. Successful completion of the program leads to Certification as a Healthcare Advocate.


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Bermuda

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Joanna Smith LCSW, MPH, CHA

CEO of Healthcare Liaison, Inc. She has 30 years experience in the fields of health, public health and mental health in healthcare systems throughout the San Francisco Bay Area.

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Health: Mind, Body, Soul

Good health is priceless. This is your opportunity to learn what you need to know about your health from the leading experts in their fields.

You owe it to yourself and to your family to learn about the current trends in healthcare and our complex medical system.

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Health: Mind, Body, Soul book cover

Healthcare Liaison Up Close

The Roles of Private Patient Advocates

7 minute audio podcast
modernhealthcare.com
Jan. 2011

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Six Ways to Use Communication for Good Patient Transitions

by Joanna Smith

Curaspan Health Group
Sept. 2010

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Advocates In the News

A New Breed: Navigating the Healthcare System

American Way Magazine
May 2013

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Patient's Fear of Being 'Difficult' May Hurt Care

San Francisco Chronicle
May 2012

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When Health System Fails You, Advocates Can Help

When Bob Whitlow, a long-time paraplegic, faced a recent health crisis, he hired a private health advocate to help. The Wall Street Journal MarketWatch
May 2011
(04m:03s video)

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Press Releases

Healthcare Liaison, Inc. Expands Credentialing Program For Healthcare Advocates

Berkeley, CA
June 15, 2010
(57K PDF file)

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