Credentialing Candidates Directory
These professionals are medically trained and are currently enrolled in the Healthcare Liaison, Inc.® Credentialing Program. They have been selected for the program based on their experiences in different types of medical settings and with a variety of age groups. Successful completion of the program leads to Certification as a Healthcare Advocate.
Joanna Smith LCSW, MPH, CHA
CEO of Healthcare Liaison, Inc. She has 30 years experience in the fields of health, public health and mental health in healthcare systems throughout the San Francisco Bay Area.
Healthcare Liaison Up Close
The Roles of Private Patient Advocates
7 minute audio podcast
modernhealthcare.com
Jan. 2011
Six Ways to Use Communication for Good Patient Transitions
by Joanna Smith
Curaspan Health Group
Sept. 2010
Advocates In the News
When Health System Fails You, Advocates Can Help
When Bob Whitlow, a long-time paraplegic, faced a
recent health crisis, he hired a private health advocate
to help.
The Wall Street Journal MarketWatch
May 2011
(04m:03s video)
Press Releases
Healthcare Liaison, Inc. Expands Credentialing Program For Healthcare Advocates
Berkeley, CA
June 15, 2010
(57K PDF file)