Contact Information & Service Area

Private Healthcare Advocate: Certified by Healthcare Liaison, Inc.

Phone: 559-862-1224

California RN # 573739

Serving the Greater San Joaquin Valley, California

Practice Focus, Interests

I am a Registered Nurse with 24 years of experience. I have both a clinical and administrative background. I have worked in many different settings. This background provides me knowledge and understanding of healthcare issues that individuals are up against every day. As a private healthcare advocate, I focus on helping individuals determine what their healthcare goals are, and access the resources available to reach these goals. I am available to assist you with simplifying your complex healthcare situation. I can assist you with navigating our healthcare system, and if needed, assist you with understanding and negotiating your medical bills.

Professional History

I have experience in several areas of Critical Care nursing, including Medical ICU; Cardiovascular ICU; Trauma, ICU and Pediatric ICU. I also have experience in outpatient settings such as high-tech home care, dialysis, and as a nurse consultant for adults with disabilities and complex medical conditions living in adult foster homes. I have also worked in management both in the hospital and outpatient settings. What does this mean to you? The combination of both clinical background and management gives me an understanding not only of medical conditions, but also of how healthcare systems operate, and resources available to you.

Academic Background

Masters Of Business Administration: Concentration In Healthcare Management
University of Phoenix, Fresno, CA – 2005

Bachelors Of Science: Concentration In Nursing
Fairfield University, Fairfield, CT – 1985


Member, Healthcare Liaison Credentialing Program, 2009-2010

Lifetime Nurse Care Planner-Certified,(LNCP-C):2010; Nurse Care Planner Certification Board For Nurse Life Care Planners.

Certified Legal Nurse Consultant (Clnc®),2009: Vicki Milazzo Institute

National Association of Healthcare Advocacy Consultants

Healthcare Liaison Up Close

The Roles of Private Patient Advocates

7 minute audio podcast
Jan. 2011

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Six Ways to Use Communication for Good Patient Transitions

by Joanna Smith

Curaspan Health Group
Sept. 2010

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Advocates In the News

A New Breed: Navigating the Healthcare System

American Way Magazine
May 2013

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Patient's Fear of Being 'Difficult' May Hurt Care

San Francisco Chronicle
May 2012

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When Health System Fails You, Advocates Can Help

When Bob Whitlow, a long-time paraplegic, faced a recent health crisis, he hired a private health advocate to help. The Wall Street Journal MarketWatch
May 2011
(04m:03s video)

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Press Releases

Healthcare Liaison, Inc. Expands Credentialing Program For Healthcare Advocates

Berkeley, CA
June 15, 2010
(57K PDF file)

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