About Healthcare Liaison
and Founder Joanna Smith

Healthcare Liaison

Healthcare Liaison, Inc. assists people of all ages in navigating an increasingly complex healthcare system, reducing their stress and giving them the tools to make informed healthcare choices. We also provide consultation and training for Healthcare Advocates, consumers and Corporate entities. Healthcare Liaison, Inc. is designed on a social entrepreneurship model, and a percentage of the profits are donated to organizations providing microeconomic loans in developing countries.


Joanna Smith LCSW, MPH, CHA
Healthcare Liaison, Inc.
2625 Alcatraz Ave. Suite 194
Berkeley, CA 94705

Phone: 510-704-8476


Advocacy Consultation, and Training in Healthcare Advocacy

Healthcare Liaison, Inc. includes a resource team of talented Affiliate Advocates from the fields of physician's services, nursing, pharmacy, physical therapy and medical social work. These Affiliates assist us in offering you comprehensive, professional services in a timely manner.

Affiliate Advocates

Kas Allen, MPT, OCS, CHA

Kas Allen, MPT, OCS, CHA

Serving Los Angeles, California

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Sima Kahn, MD, CHA

Sima Kahn, MD, CHA

Based in the Puget Sound Region, Serving Patients throughout Washington State

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Darlene Ryno, RN, BSN, CPHQ, PHN, CHA

Darlene Ryno, RN, BSN, CPHQ, PHN, CHA

Primarily serving the San Diego, California Area

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Joanna Smith

Joanna Smith, LCSW, MPH is the CEO of Healthcare Liaison, Inc. She has 25 years experience in the fields of health, public health and mental health. She has worked as a medical social worker and hospital discharge planner in healthcare systems throughout the San Francisco Bay Area. Previous experience also includes work in home health and community-based agencies. She has a thorough knowledge of both public and private sector healthcare systems and a special interest in cross-cultural issues in healthcare.

Joanna received her Masters in Social Work from Tulane University in 1978 and her Masters in Public Health in Maternal and Child Health from the University of California, Berkeley in 1985. She is a licensed clinical social worker in the state of California - LCSW #9586. She also holds a credential as a member of the Academy of Certified Social Workers. Joanna is a member of the National Association of Social Workers, The Hastings Center, and is Founder of the National Association of Healthcare Advocacy Consultants.

National Association of Healthcare Advocacy Consultants

Health: Mind, Body, Soul

Good health is priceless. This is your opportunity to learn what you need to know about your health from the leading experts in their fields.

You owe it to yourself and to your family to learn about the current trends in healthcare and our complex medical system.

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Health: Mind, Body, Soul book cover

National Association of Social Workers

National Association of Social Workers

National Association of Women Business Owners

National Association
of Women Business Owners

The Hastings Center

The Hastings Center

National Women Business Owners

National Women Business Owners